Effective Date: February 03, 2026
Last Updated: February 03, 2026
These Terms of Service (“Terms”) are a legally binding agreement between you (“you” or “User”) and Tarkan Kuzu (“we,” “us,” or “our”) regarding your access to and use of window-services.factbinger.com (the “Site”) and our lead generation and referral services (the “Service”).
By visiting the Site, submitting a request, or using the Service, you confirm you have read, understood, and agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.
The Service is a lead generation and distribution platform. You submit information about your window replacement needs so we can match, route, sell, transfer, and/or forward your request (the “Lead”) to third-party window contractors, home improvement companies, and lead buyers/marketplaces (collectively, “Partners”) who may contact you with quotes or offers.
We are not a window contractor, installer, repair company, or manufacturer. We do not perform window services and we do not guarantee that you will receive quotes, pricing, availability, or any specific outcome.
You may use the Service only if you:
You agree to:
By submitting a request, you acknowledge and agree that we may sell, transfer, share, and/or forward your Lead (including contact and project details) to Partners so they can contact you and provide quotes or offers.
Once your Lead is transferred, your interactions with a Partner are governed by that Partner’s own terms, privacy policies, and business practices. We are not responsible for the acts, omissions, services, products, pricing, scheduling, licensing, or performance of any Partner.
You may request a list of Partners who received your Lead by emailing contact@factbinger.com.
By submitting your request and providing your phone number, you authorize Partners to contact you about window offers by phone calls and text messages to the number you provided, including via automated technology and/or prerecorded messages where permitted by law. Your consent is not a condition of purchase.
You may opt out of further communications by following the opt-out instructions provided by the Partner(s), or by contacting us as described in Section 16.
We do not guarantee that:
Any examples, ranges, or informational content on the Site are for general information only and may not reflect your situation. We do not endorse, certify, or guarantee any Partner’s services.
You may not:
The Site and its original content, features, and functionality are owned by us or our licensors and are protected by applicable laws. You may not use our trademarks or branding without prior written permission.
The Site may contain links to third-party websites or services. We do not control and are not responsible for their content, privacy practices, or terms.
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE OR OUR AFFILIATES, PARTNERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING FROM OR RELATING TO: (i) YOUR USE OF OR INABILITY TO USE THE SERVICE; (ii) ANY ACTS OR OMISSIONS OF ANY PARTNER OR THIRD PARTY; OR (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR SUBMISSIONS.
You agree to defend, indemnify, and hold us harmless (including our agents and contractors) from claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Service or your breach of these Terms, including any claim arising from providing a phone number or email address that is not yours.
We may suspend or terminate access to the Service at any time if you violate these Terms or misuse the Service. Provisions that by their nature should survive termination will survive.
The Service is operated and administered from Germany but is targeted to users in the United States. If you access the Service from outside the U.S., you are responsible for compliance with local laws.
If you want us to stop sharing your information for future matching, or you want assistance with opt-out requests: use the Opt-Out page or email us.
You may also opt out directly with the Partner(s) who contacted you by following their opt-out instructions.
We may update these Terms from time to time. The “Last Updated” date will change when we do. Your continued use of the Service after changes means you accept the updated Terms.
Federal Arbitration Act. This Section 18 is governed by the Federal Arbitration Act (“FAA”). If you have a dispute with us arising out of or relating to these Terms or the Service, you agree to resolve it by binding individual arbitration, except that either party may bring an individual claim in small claims court if eligible. You waive the right to a jury trial.
Arbitration Provider and Rules. The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (or, if those rules do not apply, the closest applicable AAA rules).
Venue / Hearing. The arbitration will take place in the United States. If an in-person hearing is required, the location will be reasonably convenient to you. We may also agree to conduct the arbitration by video, phone, or written submissions where allowed.
Class Action Waiver. Arbitration will be conducted only on an individual basis. You and we waive the right to participate in any class, collective, consolidated, or representative action.
Governing Law (Substantive). To the extent not preempted by the FAA and without prejudice to mandatory consumer protection laws that may apply, these Terms are governed by the laws of Germany, where the operator is established.
Tarkan Kuzu
Küstrinerweg 1, Köln 50858, Germany
Email: contact@factbinger.com